Frequently Asked Questions

Get answers to common questions about Fix (15-mins).

Our Fix (15-mins) addresses minor chips, small lifts, surface cracks, and single-nail breaks on existing enhancements. Technicians assess the issue quickly and apply targeted repairs—fill, reattach, or smooth—so your manicure looks seamless without a full reapplication.

The service is designed to be completed within 15 minutes of chair time. Please allow extra minutes for check-in and brief consultation so technicians can evaluate the issue. If a full reapplication is needed, we will recommend a longer appointment.

Fix (15-mins) is complimentary for eligible minor repairs noted in our policy. Major damage, extensive rebuilding, or replacement of multiple nails may incur a charge. Our team will inform you before proceeding if any fee applies.

Yes. The Fix (15-mins) service covers minor repairs on both hand and foot enhancements, including gel, acrylic, and dip systems. For complex pedicure issues involving the nail plate or cuticle, a longer appointment may be recommended.

Technicians aim to maintain your existing color and finish whenever possible. Small repairs are blended and sealed to match the surrounding polish. If exact color matching isn't feasible, we’ll discuss options before proceeding to ensure a seamless look.

Arrive with clean, polish-free surrounding skin if possible and bring photos of the nail if helpful. Avoid heavy oils or lotions on nails. If you have recently had service elsewhere, tell us so we can assess product compatibility.