Frequently Asked Questions

Get answers to common questions about Gel Take-Off (15-mins).

We gently file the topcoat when needed, apply professional acetone wraps or soaking solutions, and carefully lift softened gel. Technicians avoid aggressive scraping and finish with nail conditioning to protect natural nails and prepare them for your next service.

No — our method prioritizes nail health. Trained technicians use minimal mechanical filing and controlled soaking to avoid thinning or cuticle trauma. If nails are already compromised, we’ll recommend safer alternatives or extended removal time.

Most standard gel polish and light gel overlays are removed within 15 minutes. Thicker hard gels or sculpted enhancements may require extra time or a different removal technique; we’ll assess and advise before proceeding.

If you plan to apply new polish or enhancements, booking a follow-up or same-day full service is recommended. Nails are cleaned and prepped for immediate application, subject to appointment availability and technician recommendation.

Apply cuticle oil daily, avoid harsh chemicals and prolonged water exposure for 24–48 hours, and use a gentle hand lotion. If nails feel thin or dry, consider a strengthening treatment or a brief break before new enhancements.

We stand by our workmanship and offer adjustments if removal causes unexpected issues when reported promptly. Refunds are handled case-by-case; please contact us within 48 hours to arrange a complimentary fix or consultation.